Xyte, developer of the first all-in-one servitization platform for device and hardware manufacturers, today announced the launch of Xyte Connect, which the company says enables original equipment manufacturers (OEMs) and industry partners to share data through the cloud and collaborate on device configuration, setup, support, updates and monitoring and management.

“This is a stand-up-and-look moment for the ProAV market – specifically the manufacturers. Every segment of tech has moved to the cloud, except AV. It isn’t a matter of will we? It’s a matter of how and when. With Xyte’s launch of Connect, we now have an answer to the how. The when will come from the brands – but now they have no reason to wait as Xyte has given them a path to make it happen nearly overnight.” Gary Kayye of THE rAVe Agency said.

The company says the Xyte Device Cloud (XDC) is a full-stack servitization platform that empowers device and hardware manufacturers to cloudify, service, support and commercialize their connected devices in one place. By managing the complete lifecycle of their connected devices, Xyte says OEMs can transition towards offering integrated business solutions. This allows them to introduce usage-based and other as-a-service business models and develop sustainable customer relationships, according to Xyte.

With the release of Xyte Connect, the company says manufacturers can now communicate and collaborate with anyone in their value chain. They and their industry partners can optimize services, offer faster support for end users through ticket escalation and tailored product catalogs and facilitate the shift to subscription-based business models. For OEMs and their partners, Xyte says this fosters customer relationships and increases profitability. For end users, the purchasing flexibility once reserved for software is now available for solutions incorporating hardware, software, and services.

Earlier this month, Xyte announced a $30 million investment round, which it says will help accelerate the company’s geographic expansion, especially across North America and Europe.

“Through the launch of Xyte Connect, XDC takes a huge step forward in enabling OEMs to manage their business efficiently and securely in the cloud. This turbocharges the entire manufacturer-partner ecosystem, helping all players achieve new revenue streams,” said Omer Brookstein, CEO and Co-Founder of Xyte. “By exchanging data in real time, OEMs and their channel partners can provide end users with unparalleled remote monitoring, device support and preventative maintenance.”