Panasonic Connect announced its cloud-based Remotely Managed Service (RMS) designed to help partners manage multi-projection environments. Aimed at IT managers in location-based entertainment, events production, edutainment, education and enterprise, the company says RMS helps deliver system reliability, device longevity and imaging consistency to support stable long-term operations.

RMS brings Panasonic’s Central Monitoring Center to customers via a cloud-based Remote Maintenance Platform, enabling real-time data retrieval from any projector on the network. It empowers users to monitor projectors remotely, respond to alerts and warnings, formulate preventative maintenance plans and ensure video consistency through a suite of managed services. Equipped with tools to support and extend operating life, maintain image quality and streamline maintenance, the solution “takes complex multi-projector installation management to another level.”

For edge-blended images or stacked images, Panasonic says misalignment issues caused by vibration and other environmental factors can impact the viewer’s experience. When equipped with a compatible camera, the optional Image Adjustment Service scans test patterns for abnormalities to a schedule and automatically executes any necessary geometric adjustments. The company says this process streamlines calibration, reducing on-site callouts and ensuring the best viewing experience.

At the heart of RMS is the Monitoring Service, according to Panasonic. Accessed via PC or mobile browser, it offers system and device status checks, uploads operational history and error data to the cloud and enables RMS to construct device profiles for analysis and maintenance planning. RMS supports device connection via LAN or mobile networks, which is ideal for outdoor events. The service includes a warning and error alert system monitored by Panasonic Connect’s Central Monitoring Center, giving site managers the option of a phone call from a Panasonic representative to a designated contact in the event of issues. This minimizes field downtime, simplifies troubleshooting and conserves resources.

Using device history from the Remote Maintenance Platform and actual brightness values gathered by sensors built into compatible projectors, Panasonic the Brightness Maintenance Service designs a plan that balances image brightness and maintenance scheduling to the customer’s requirements. In addition, by aligning maintenance timing for each projector, the Maintenance Planning Service reduces downtime and optimizes resource usage.