Snap One has announced the launch of Control4 Connect & Control4 Assist — the new software and support offerings that “improve end-user experiences while empowering U.S.-based Control4 dealers to provide superior customer service, increase profitability through recurring revenue, and encourage positive long-term client relationships.” “The homes and businesses of today rely on a wide range […]

Over the past several years, software has become a significant source of revenue in the AV industry. The approach to providing software can vary widely amongst different vendors. Some “give” their software away since it only works with their equipment. Of course, we all know we are paying for that software when we buy the […]

AV solutions and services provider Frequency Audio-Visual Services has announced its AV as a Service (or AVaaS) model. Designed to offer businesses, educational institutions and local governments flexible payment options for new audio visual systems, the AVaaS subscription model changes the way that technology procurement and ownership is approached. Frequency’s solution aims to provide equipment, […]

See part one of Anthony’s Planned Obsolescence column here. Since planned obsolescence for pro AV gear harms sales, service contracts and product support, the future for the AV industry may be headed toward the “as a service” model borrowed from the software industry. Should there be standards for planned obsolescence? Even the IT industry, with […]

Barco has become the first manufacturer to launch a AVaaS (AV as a service) model for integrators that involves real hardware that the client never has to purchase. Here at ISE today, Barco announced the launch of what it’s calling, in the press announcement, a SaaS (Software-as-a-Service) offering — something I predicted back last fall. Powered by […]

By Jean Pierre Overbeek CEO, BIS Group Monday morning. The alarm rings, a bit too early for my liking. I probably shouldn’t have watched the last two series on Netflix yesterday evening after the traditional Sunday evening football matches on TV… after the morning ritual of having a shower, getting dressed, having breakfast and coffee, […]

By Nermina Miller Senior Technical Editor, InfoComm International As organizations continue to adapt to digital-economy parameters and become Internet-scalable, location-aware and agile, the need for collaboration across space and time increases the demand for centralized technology monitoring and management. Customers are trying to avoid the headache of owning a depreciated asset or the technical risk […]