New AVI-SPL Symphony Enhancements Give IT and Facilities Fresh Data on ROI
TAMPA, Fla. – January 25, 2024 – AVI-SPL Symphony, the award-winning collaboration experience
management platform, announces several key enhancements at ISE 2024. Symphony is a technology
monitoring and management platform used by IT departments around the world to administer, monitor,
control, and analyze their multi-vendor audio-visual (AV), unified communications (UC), and meeting
environments.
The convergence of IT and facilities management objectives is reshaping how institutions consider,
utilize, and outfit spaces. In modern work environments, these organizations must work together, share
data, and make decisions that impact each other. Symphony’s newly released features focus on enabling
improved alignment by providing a new, clear window into technology standards, space utilization, and
ROI.
Through these enhancements, Symphony unifies the view of a managed space to include both
networked and local, or “simple,” assets. By uniting visibility to simple assets such as chairs and tables
together with technology assets and cloud platform data, Symphony provides a complete view into the
workplace technology estate. This view provides organizations with the knowledge needed to
understand space requirements, technology investments, and whether workplace decisions deliver the
outcomes expected.
“In an increasingly end-user-focused environment, our customers realize they need to think beyond the
technology they provide to the full experience their colleagues demand,” said Laurie Berg, Vice
President, Symphony Product Operations. “The expansion of Symphony offers our customers the ability
to go deeper into understanding the costs and usage associated with their workspace transformation.”
Symphony works with the largest global organizations and integrates with the technologies they deploy
worldwide. As these companies work to determine how to repurpose and design spaces, which
technologies will best advance their collaboration capabilities, and the investment needed, Symphony
will guide them, as it has guided them in proactive monitoring and remote support since 2008.