Volume 14, Issue 13 — July 10, 2023

rAVe UCC — Volume 14, Issue 13

July 10, 2023 | Volume: 14 | Issue: 13

You may remember back in April when you received this very newsletter featuring Christopher Gillespie’s first part of his series on “The Pursuit of a Mature AV/VC Environment.” In this first part, he reviews important stakeholders, the room layout and the important AV/IT functions on the back end. In the newest part, he examines the importance of continual service improvement and change management. Is all change bad? For end users, it may seem that way. Check out his column for more!

P.S. Check out the winners of our 2023 Best of InfoComm awards. We go into InfoComm each year with no expectations and give out these awards to the products, solutions and manufacturers that wow us on the show floor. Curious about this year’s winners? Check them all out (along with product videos) here.

Also, don’t miss your chance to answer our July Temperature Check Survey! This time, it’s all about AI in ProAV. Take two minutes and answer these few questions — you could win one of two $50 Amazon gift cards for this month!

Have a great week!

— Steph Beckett

COLUMNS

+ The Pursuit of a Mature AV/VC Environment — Part 2 [Christopher Gillespie]

The low-hanging fruit of AV in a corporate enterprise will always be the in-room experience. It is first and foremost the experience for the users. But in order to meet the goals of an ITIL/ITSM world, we have to take things to the next level in order to be able to do all that is needed in the realm of reporting and metrics. And lastly, to be ready for the future, we need an environment that is both robust enough AND flexible enough that it allows us to experiment, and implement new features along with emerging technology solutions